We aim to deliver high-quality products, but if you receive an item that is damaged, stained, defective, or incomplete, we offer a Exchange option. Please ensure the following criteria are met for a Exchange:
The product must be unused and in its original packaging, with labels and protective stickers intact.
If the item you received does not match the size you ordered, it is eligible for Exchange.
Products purchased directly from our website should be returned to our Customer Services department.
If you wish to return the product for those reason, you will need to send it back to our address. You will receive an 80% refund. Please note that customized products are not eligible for a refund.”